Regarding the protection of all personal information handled by our company, we fully recognize our social mission, protect the rights of the individual, and comply with the laws and regulations related to personal information. In addition, we will build a personal information protection management system to embody the policies shown below, and continuously improve it while always recognizing the latest trends in IT technology, changes in social demands, changes in the business environment, etc. We hereby declare that we will work company-wide.
1. Personal information was acquired, used and provided only to the extent necessary for our legitimate business execution in the direct marketing business of insurance and other services, as well as for the employment and personnel management of employees. We will take measures to prevent the handling of personal information beyond the scope necessary to achieve the purpose of use.
2. We will comply with laws and regulations regarding the protection of personal information, guidelines set by the government, and other norms.
3. We will continuously improve the personal information security system by injecting management resources that match the actual situation of the business in order to take reasonable safety measures to prevent risks such as leakage, loss, and damage of personal information. I will. In the unlikely event, we will take corrective action promptly.
4. We will respond promptly, honestly and appropriately to complaints and consultations regarding the handling of personal information.
5. The personal information protection management system will be reviewed in a timely and appropriate manner in consideration of changes in the environment surrounding the Company, and continuous improvement will be promoted.
This policy shall be distributed to all employees and made known to all employees, and by posting it on our website, pamphlets, etc., we shall take measures that can be obtained by anyone at any time.
The information desk
For inquiries regarding the personal information protection policy, please contact the following window.
〒160-0023
8-5-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo Nomura Real Estate Nishi-Shinjuku Joint Building 5th Floor
Direct Solutions Co., Ltd. Personal information inquiry window
TEL: 03-6863-7720 (Reception hours 9: 00-17: 00)
* Saturdays, Sundays, national holidays, year-end and New Year holidays, and Golden Week will be handled on the next business day or later.
About the handling of personal information
We will acquire and use personal information by legal and fair means to the extent necessary for business, after taking sufficient safety management measures. In addition, when acquiring personal information, the purpose of use will be clearly stated to the individual in advance.
1. Purpose of use of personal information handled by our company
(1) Personal information obtained in writing directly from the person
Purpose of use (including those by homepage and e-mail)
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(2) Purpose of use of personal information acquired by methods other than the preceding paragraph
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* Providing personal information to our company is voluntary. However, if you cannot provide the personal information we request,
We may not be able to provide appropriate services or respond to inquiries. Please note.
2. Handling of consignment, etc.
We may outsource part or all of the handling of personal information to the extent necessary to achieve the purpose of use. In that case, we will select an appropriate contractor that meets the safety management standards set by our company, conclude a contract regarding the protection of personal information with the contractor, perform necessary supervision, and thoroughly manage the safety of personal information.
3. Dissemination of matters related to retained personal data
Regarding the retained personal data held by the Company, notification, disclosure, correction, addition or deletion, suspension of use, erasure and suspension of provision to third parties of the purpose of use from the person or his / her agent Requests (hereinafter referred to as “requests for disclosure, etc.”) will be handled as follows.
a) Name of the business operator
Direct Solutions Co., Ltd.
b) Personal information protection manager
General Affairs Department and Corporate Sales Department Ebata
c) Purpose of use of all retained personal data
See 1. (1)
d) Contact for inquiries and complaints regarding the handling of retained personal data
〒160-0023
8-5-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo Nomura Real Estate Nishi-Shinjuku Joint Building 5th Floor
Direct Solutions Co., Ltd. Personal information inquiry window
TEL: 03-6863-7720 (Reception hours 9: 00-17: 00)
* Saturdays, Sundays, national holidays, year-end and New Year holidays, and Golden Week will be handled on the next business day or later.
e) About authorized personal information protection organizations
Our company is a target business of the authorized personal information protection organization shown below.
If you have a complaint about our handling of personal information, you can also make a complaint to the following.
1) Name of certified personal information protection organization
Japan Institute for Promotion of Digital Economy and Society
2) Where to apply for resolution of complaints
Personal Information Protection Complaint Counseling Room
〒106-0032
1-9-9 Roppongi, Minato-ku, Tokyo Roppongi First Building 12F
TEL: 03-5860-7565 / 0120-700-779
f) Procedures for responding to requests for disclosure of retained personal data, etc.
1) Request for disclosure, etc.
Please contact the “Personal Information Inquiry Desk” described in this section d).
2) Procedures for requesting disclosure, etc.
① After accepting your request, we will mail you the prescribed invoice form to be used by us.
・ In case of notification of purpose of use: “Invoice for notification of purpose of use of retained personal data”
・ In the case of disclosure: “Invoice for disclosure of retained personal data”
-In the case of correction, addition or deletion, in the case of suspension of use, deletion and suspension of provision to a third party: “Invoice for correction of retained personal data and suspension of use”
② Invoice you filled out, documents to confirm that you are an agent if requested by an agent,
Please mail the postal money order for the fee (only for notification of purpose of use and request for disclosure) to the above personal information inquiry section.
③ Of the personal information registered with us for identity verification after receiving the above invoice
We will inquire about two items that can be used to verify your identity (eg phone number and date of birth).
④ As a general rule, we will reply to you in writing (by mail).
3) Documents to confirm that you are an agent when requested by an agent
If the person requesting disclosure, etc. is an agent, please enclose the material certifying that you are the agent and the material certifying yourself. The permanent domicile information included in each material should be up to the prefecture, and the information after that should be blacked out.
① Documents that prove that you are an agent
<In the case of an agent delegated by the person to request disclosure, etc.>
Power of attorney (original)
<If the agent is a legal representative of a minor>
A copy of either
・ Family register copy
・ Resident’s card (with relations)
・ Other official documents that can confirm the legal agency right
<If the agent is a legal representative of an adult ward>
A copy of either
・ Certificate of registration regarding guardianship registration, etc.
・ Other official documents that can confirm the legal agency right
② Documents that prove the agent himself
·Driver’s license
·passport
・ Health insurance card
・ Resident’s card
・ Basic Resident Register Card
4) Fee for requesting notification or disclosure of purpose of use
1,000 yen per purchase (Please enclose the postal money order with the invoice you send.)
Established April 5, 2012
Revised Reiwa April 1, 6
Direct Solutions Co., Ltd.
Representative Director Takaaki Hirai